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  1. #1
    Player
    Fawnlin's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Barca Realma
    World
    Hyperion
    Main Class
    Thaumaturge Lv 47
    Quick update: Out of curiosity, I signed up for a VPN service to see if I could indeed trace the problem to in fact be between ISP and SE. The fact that I've yet to wait 10 seconds to dismount is a good sign so far. I'll check back in later tonight with another progress update. HOWEVER, I should not have to pay for a service just to make this game playable. SE needs to figure out what the issue between them and Verizon so my monthly fee isn't $7 higher than it needs to be.
    (0)

  2. #2
    Player
    FraterOrmus's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Maisha Amariyo
    World
    Faerie
    Main Class
    Archer Lv 30
    I would suspect that SE is prioritizing packet traffic as it comes in to and out of their NA/EU Data Center out of desperation to remedy their capacity issues. (This is called "Traffic Shaping".) If you look at the Ping rates of all the NA/EU Servers you'll find a 100+ ms difference between the lower populated servers when compared to the higher populated servers. When servers are located in the same physical location on the same physical subnet they should have comparable Ping rates. Otherwise, if there would be a difference, the higher populated servers which are receiving more traffic should be the ones to have higher Ping rates.

    For the fact that the higher populated servers have significantly lower Ping rates across the board shows that SE recently made some routing changes at their NA/EU Data Center to help alleviate congestion on the higher population servers, but at the cost of the lower population servers experiencing an increase in lag.

    As a band-aid they are probably doing a combination of Packet Shaping, Congestion Control, and Traffic Control to deal with the Bandwidth Contention (oversubscription, or too many connections sharing the same limited network bandwidth) at their NA/EU Data Centers. It will probably remain this way until their infrastructure is upgraded in the coming days (or weeks).
    (1)

  3. #3
    Player
    KMarsara's Avatar
    Join Date
    Aug 2013
    Posts
    78
    Character
    Kathrine Marsara
    World
    Midgardsormr
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by FraterOrmus View Post
    I would suspect that SE is prioritizing packet traffic as it comes in to and out of their NA/EU Data Center out of desperation to remedy their capacity issues. (This is called "Traffic Shaping".) If you look at the Ping rates of all the NA/EU Servers you'll find a 100+ ms difference between the lower populated servers when compared to the higher populated servers. When servers are located in the same physical location on the same physical subnet they should have comparable Ping rates. Otherwise, if there would be a difference, the higher populated servers which are receiving more traffic should be the ones to have higher Ping rates.

    For the fact that the higher populated servers have significantly lower Ping rates across the board shows that SE recently made some routing changes at their NA/EU Data Center to help alleviate congestion on the higher population servers, but at the cost of the lower population servers experiencing an increase in lag.

    As a band-aid they are probably doing a combination of Packet Shaping, Congestion Control, and Traffic Control to deal with the Bandwidth Contention (oversubscription, or too many connections sharing the same limited network bandwidth) at their NA/EU Data Centers. It will probably remain this way until their infrastructure is upgraded in the coming days (or weeks).
    Do you think hamachi vpn to my friends network can temp fix the issue?
    (0)