Problems with connection (R0) lag

[Dst]

Same issue since Wed. Cox 50mbps/10mbps (get about 45-50 down and 15-20up) in Las Vegas. Game freezes for 2-8 seconds, gets major packet loss and then catches up. Can't do much at 50 because most of the dungeons are dps race / dodge heavy. Pretty saddening.

[Pezant]

I'm glad I'm not the only one on Cox Communications having issues with this. Here's a traceroute from Phoenix, AZ.

Tracing route to 199.91.189.44 over a maximum of 30 hops

1 1 ms <1 ms 1 ms DD-WRT [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 8 ms 172.21.0.132
4 11 ms 8 ms 10 ms 70.169.73.90
5 * * * Request timed out.
6 * * * Request timed out.
7 22 ms 20 ms 21 ms ae2-223.lax20.ip4.tinet.net [173.241.128.81]
8 99 ms 99 ms 98 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41]
9 103 ms 102 ms 102 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
10 102 ms 103 ms 101 ms 192.34.76.2
11 102 ms 102 ms 103 ms 199.91.189.234
12 104 ms 101 ms 103 ms 199.91.189.44

[Xennor]

I am on Cox Communications in the Irvine Area of California and the lag has been unbearable ever since the maintenance last week. Tonight was especially horrid. Massive lag everywhere I went, I couldn't do anything. Game was unplayable.

[ReturnFromExile]

My lag has gotten so bad now it is absolutely impossible to play, which sucks because I love this game so much. One of the best games I've played. However if this lag keeps up I'll have no choice but to just drop the game as it isn't plausible to play with this insane lag.
Hopefully square enix will sort this out soon, I have been playing a couple other online games in the meantime with no issue so I know its not my end.

[Hatsworth]

Maybe this maintenance will help fix the problem. We can only hope.

[LockeDemo]

this is what happens when you use shitty servers in canada. they should just host in NA

[Tyberius]

Did the maintenance help with this in any way?

[Hatsworth]

It didn't feel like it helped me to much.

[Poki]

Cox AZ here, still lagging pretty fierce (if anything it's worse)

[Noah_]

having this issue as well, but not on cox or any isp mentioned here, been having this random 90k everyone 5 mins to 30 mins, issue started after they added more servers on the first September maintenance, had the tech guy from my ISP come out to check everything, even tried 7 different VPNs, none helped, it only got worse after second and 3rd SE maintenance, I am 100% sure this is NOT our ISP issue.

so SE... please at least let us know you are looking to resolve this? I know we are not the majority of your player base, but enough is enough, this silence from you guys is really disturbing way of handling customers.