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  1. #1
    Player
    sheepishly's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Saphin Amelot
    World
    Ultros
    Main Class
    Gladiator Lv 40
    Having the same issue here, Verizon Fios in Northern VA. It started for me on Monday while I was still connected to the servers in the middle of the day after hours of smooth gameplay. Just put a support ticket in with this and the BT/EE thread linked in it, since it seems like they're the same issue.
    (0)

  2. #2
    Player
    CagedTayTay's Avatar
    Join Date
    Aug 2013
    Posts
    33
    Character
    Taylor White
    World
    Odin
    Main Class
    Arcanist Lv 50
    Come on Sqeenix, step up your customer service. Im tired of seeing everyone teleporting via lag.
    (0)

  3. #3
    Player
    Badwrong's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Pumper Nickel
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    I'm thinking everyone having this issue should visit this thread once a day and state their location, ISP, etc. and spread the word for anyone else with the same issue to do so. Something to get the attention of SE. The crappy part is that I'll bet a large number of people assume the issue is just from the packed servers right now and aren't contacting SE yet.

    Better yet, everyone open a ticket: https://support.na.square-enix.com/c...p?id=5382&la=1

    It lets you state which ISP you have and what not. Also I would include a link to this thread in the ticket so they might see its a real widespread issue.
    (2)
    Last edited by Badwrong; 08-29-2013 at 09:33 PM.

  4. #4
    Player
    CagedTayTay's Avatar
    Join Date
    Aug 2013
    Posts
    33
    Character
    Taylor White
    World
    Odin
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Badwrong View Post
    I'm thinking everyone having this issue should visit this thread once a day and state their location, ISP, etc. and spread the word for anyone else with the same issue to do so. Something to get the attention of SE. The crappy part is that I'll bet a large number of people assume the issue is just from the packed servers right now and aren't contacting SE yet.

    Better yet, everyone open a ticket: https://support.na.square-enix.com/c...p?id=5382&la=1

    It lets you state which ISP you have and what not. Also I would include a link to this thread in the ticket so they might see its a real widespread issue.
    Just did this. Forgot the link though. S**T.
    (0)

  5. #5
    Player
    Fawnlin's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Barca Realma
    World
    Hyperion
    Main Class
    Thaumaturge Lv 47
    Quote Originally Posted by Badwrong View Post
    I'm thinking everyone having this issue should visit this thread once a day and state their location, ISP, etc. and spread the word for anyone else with the same issue to do so. Something to get the attention of SE. The crappy part is that I'll bet a large number of people assume the issue is just from the packed servers right now and aren't contacting SE yet.

    Better yet, everyone open a ticket: https://support.na.square-enix.com/c...p?id=5382&la=1

    It lets you state which ISP you have and what not. Also I would include a link to this thread in the ticket so they might see its a real widespread issue.
    I have done this and reference this post. I highly agree that everyone should do the same. Good luck everyone.
    (1)

  6. #6
    Player
    Ferrin's Avatar
    Join Date
    Aug 2013
    Posts
    48
    Character
    Ferrin Redsea
    World
    Ragnarok
    Main Class
    Arcanist Lv 36
    A lot of people using Verizon it seems.

    Well, I'm from Malaysia and I'm not using that. Either way; problem still persists.

    Let it also be RE-stated that this was NOT a problem in Phase 3 and Phase 4 for me.

    That and JP servers are still running smooth even though NA/EU lags like a slug on shit. (sorry)

    Additional: And tonight in particular I keep getting error 9000
    (0)
    Last edited by Ferrin; 08-29-2013 at 10:41 PM.

  7. #7
    Player
    Rawse's Avatar
    Join Date
    Aug 2013
    Location
    Ul' Dah
    Posts
    9
    Character
    Rawse Blacke
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    I'm also in the Northern VA - Alexandria area and I am having the same experience as the rest of you. Same Verizon Fios provider with the same upload/dl speeds and this is really pissing me off. Luckily I play with great people so lv 48 on my PGL but its made the game a pain in the ass to play. Please Square Enix fix this so I can make progress!!


    BUMP!
    (0)

  8. #8
    Player
    Amiabelle's Avatar
    Join Date
    Aug 2013
    Posts
    86
    Character
    Schelle Sommers
    World
    Famfrit
    Main Class
    Archer Lv 28
    I thought it was just my old computer not being able to handle the game well (it's nearly 8 years old). I, too, have the stuttering, loading and lag spikes, but other games run just fine. It adds an extra level of difficulty to the game; I have to calculatehow long it will take for my actions on the keyboard to actually happen onscreen.

    For the record, I'm on Comcast in Northern New England (USA).

    As an aside, I'm not quite sure what sending and receiving numbers I should be expecting. I assume higher numbers are better? Is there some minimum I should be looking for? And (forgive me if this next part is a stupid or unrelated question) will fixing this problem help me have higher FPS (currently, my FPS is 5-7 in town and maybe 12-15 out in the wild)?
    (0)

  9. #9
    Player
    Tibban's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Minimomo Clandestine
    World
    Cactuar
    Main Class
    Marauder Lv 22
    I'm not home to try this but does changing DNs settings to something other than Verizon's defaults help at all?
    (0)

  10. #10
    Player
    sheepishly's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Saphin Amelot
    World
    Ultros
    Main Class
    Gladiator Lv 40
    Quote Originally Posted by Tibban View Post
    I'm not home to try this but does changing DNs settings to something other than Verizon's defaults help at all?
    This was one of the first things I tried, I switched to Google's DNS servers along with putting my computer on the router's DMZ and neither did anything.
    (0)

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