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  1. 08-28-2013 09:02 AM #1
    KioriBug
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    Character
    Kiori Bug
    World
    Famfrit
    Main Class
    Arcanist Lv 60

    1.0 Collectors does not equal ARR Collectors?

    When FFXIV launched for the first time, I had preordered/bought FFXIV on launch day. I did not get to play much of 1.0, but I was excited that I did not have to rebuy the game again.

    From what I read, my 1.0 CE would change to an ARR CE account, but logging on last night into the mog station, my account says that I'm standard.

    I still have the codes for my Onion Helm, original game box, (token and journal packed away since I had already bought a SE Token when they first launched), and the special "Right of Passage" paper you could redeem (I didn't but I still have the paper with the code).

    Was there something I was supposed to do to my account, or something I'm supposed to click on in the Mog Station?
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    Last edited by KioriBug; 08-28-2013 at 09:04 AM.
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  2. 08-28-2013 09:05 AM #2
    Clementyne
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    Clementyne Seren
    World
    Excalibur
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    Pugilist Lv 16
    There are a lot of people having the same problem. My boyfriend and I are both 1.0 CE but only my account says CE. His still says standard. Another player got an email saying they were looking into it.
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  3. 08-28-2013 09:05 AM #3
    coromanther
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    Coromanther Alfonzien
    World
    Excalibur
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    Lancer Lv 50
    had to play it .... you should still be able to use the code, I think and it should upgrade...I know mine was ARR Ce when I did get to log in after 5 days of not being able to... for all of 20 minutes
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  4. 08-28-2013 09:14 AM #4
    KioriBug
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    Kiori Bug
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    Famfrit
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    Arcanist Lv 60
    Quote Originally Posted by Clementyne View Post
    There are a lot of people having the same problem. My boyfriend and I are both 1.0 CE but only my account says CE. His still says standard. Another player got an email saying they were looking into it.
    Thanks for replying. At least I don't feel in the dark of what's going on. I looked around but I didn't see a thread like this (sorry if it was already stated elsewhere). Time to wait patiently, I'll submit a support ticket.

    Quote Originally Posted by coromanther View Post
    had to play it .... you should still be able to use the code, I think and it should upgrade...I know mine was ARR Ce when I did get to log in after 5 days of not being able to... for all of 20 minutes
    I did play. I played very shortly while it was Free to Play. My computer died before subscription started again, and couldn't get a replacement until a few months ago. The main point was my SE Account Management said I had registered the FFXIV Collectors Edition, but now my Mog Station says that I only have a standard account.

    Thanks for replying though, I very much appreciate it.
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