Well, I saw a bunch of topics here of people saying they can't login, that they can't create characters and such things. But I didn't found anyone with the same problem as me... Let's get to the point.

So, I've pre-ordered the game. Period. I received (many days after the ordering) my bonus code which should provide me some bonus items (irrelevant to me) and a code to activate the game for early access (that one yes, it's very relevant to me). Then, I started searching some info about how to register that code. Nothing on the mail that I've received. So, time to search in the forums...

I found a topic (this topic) with some links and info about the early access codes. When I tried to register it, maybe because of the intense traffic on the website in the moment, it doesn't showed any window with that 20 digit code for me. Nice.

Well, the problem is: I haven't even received any mail with that code (which the registering website said I would receive). Anyone here had the same problem? What have you done to (at least try) to resolve?

I have opened a ticket on the support center on the last friday (23) and got an answer yesterday (25) saying that my ticket was received (!) and they will answer asap.

Seeing the forums here, I think I'll need to wait a bit longer for that...

Maybe I can dream with a refund (Haha)? Or maybe just accept my $29 loss?

For real, I'm just posting here to share this experience and see if anyone in the community had the same issue and how they acted about that.

That said, take care everyone.

See ya.

- CJ