Americans unable to get ahrimin mount?

[AeriaKaiser]

Bump for great justice!

[Camate]

Hello,

During the Free Trial period, users won't be able to submit payments via credit card or Square Enix Crysta. Even if you set up a subscription, no payment will be processed until after the Free Trial period ends.

When that period is over, you will then be charged for the length of time you've set up and will receive the corresponding Veteran Rewards via the in-game Moogle Delivery Service.

The reason some users already have these items is due to placing time on their accounts through the redemption of game time cards. Please note that these function differently from region to region and the North American Ultimate Game Card is used to add Square Enix Crysta directly to your account instead of adding varying lengths of time.

[Aldehido]

The reason some users already have these items is due to placing time on their accounts through the redemption of game time cards. Please note that these function differently from region to region and the North American Ultimate Game Card is used to add Square Enix Crysta directly to your account instead of adding varying lengths of time.

Are there any plans going on to change that policy for North American players? Since this will give an advantage to other players to receive their veteran players rewards in a different way members from another region will receive them.

[Vanidin]

Are there any plans going on to change that policy for North American players? Since this will give an advantage to other players to receive their veteran players rewards in a different way members from another region will receive them.

I'd have to go look at the list again but I'm pretty sure all of the veteran rewards are pets/mounts/cosmetic items... so how exactly are they getting an advantage?

Do you mean the 3 day trial period or the 30 day trial period?
EDIT: Can you please explain or link a resource that explains very CLEARLY the method to redeem a game time card or use the Ultimate Game Card? How EXACTLY can we get veteran rewards today like the people who already have?

Trial period would obviously depend on whether you have legacy access or if you bought the game and have the full 30 days. As to how to redeem it... seriously? Go to mogstation after purchasing 60, 90, 180 or whatever days worth of game time cards and apply the codes to your account, it's not complex or difficult at all. Once you have sufficient amount of time credited you'll get the rewards.

To answer the bolded part specifically (I even bolded the important part of the answer for you):

The reason some users already have these items is due to placing time on their accounts through the redemption of game time cards.

[Oakley]

Trial period would obviously depend on whether you have legacy access or if you bought the game and have the full 30 days. As to how to redeem it... seriously? Go to mogstation after purchasing 60, 90, 180 or whatever days worth of game time cards and apply the codes to your account, it's not complex or difficult at all. Once you have sufficient amount of time credited you'll get the rewards.

Please humor and enlighten me. Where EXACTLY do I click in order to redeem my time codes?

[Aldehido]

I'd have to go look at the list again but I'm pretty sure all of the veteran rewards are pets/mounts/cosmetic items... so how exactly are they getting an advantage?



Trial period would obviously depend on whether you have legacy access or if you bought the game and have the full 30 days. As to how to redeem it... seriously? Go to mogstation after purchasing 60, 90, 180 or whatever days worth of game time cards and apply the codes to your account, it's not complex or difficult at all. Once you have sufficient amount of time credited you'll get the rewards.

To answer the bolded part specifically (I even bolded the important part of the answer for you):

What I mean is since he stated that US cards only apply to cash in for crysta it means we need to wait to pay the 90 days in order to get our bonuses, while in the other hand he's talking about Time Cards which automatically pay you 90 days play time so you can get the rewards before the 90 days are up.

[Vanidin]

What I mean is since he stated that US cards only apply to cash in for crysta it means we need to wait to pay the 90 days in order to get our bonuses, while in the other hand he's talking about Time Cards which automatically pay you 90 days play time so you can get the rewards before the 90 days are up.

Having to wait to pay doesn't really mean they have an advantage it just means they get their cosmetic crap a month before us, they won't level any faster, get bonuses in dungeons or get super powerful items in their mailboxes as a result of this. Is it fair that they get them first? No, no it isn't... but it's also pretty minor as far as issues with this game goes right now. SE has historically had all kinds of issues with NA payments and I'm not surprised they're playing it safe on taking people's money early.

[Oakley]

Hello,

During the Free Trial period, users won't be able to submit payments via credit card or Square Enix Crysta. Even if you set up a subscription, no payment will be processed until after the Free Trial period ends.

When that period is over, you will then be charged for the length of time you've set up and will receive the corresponding Veteran Rewards via the in-game Moogle Delivery Service.

The reason some users already have these items is due to placing time on their accounts through the redemption of game time cards. Please note that these function differently from region to region and the North American Ultimate Game Card is used to add Square Enix Crysta directly to your account instead of adding varying lengths of time.

Do you mean the 3 day trial period or the 30 day trial period?
EDIT: Can you please explain or link a resource that explains very CLEARLY the method to redeem a game time card or use the Ultimate Game Card? How EXACTLY can we get veteran rewards today like the people who already have?

[AlunaDragynfyre]

Does this explain why registration codes are invalid for Digital Download CE? I can't even set up a sub much less redeem my in game items. Support center isn't very helpful today as every time i got to be the next person helped on chat support they cancelled it and i had to start all over Any answers on the invalid code would be lovely

[_Id]

Does this explain why registration codes are invalid for Digital Download CE? I can't even set up a sub much less redeem my in game items. Support center isn't very helpful today as every time i got to be the next person helped on chat support they cancelled it and i had to start all over Any answers on the invalid code would be lovely

If you're PS3 make sure that you're entering your 12 digit code in caps, not in lower case. Even though it shows up in caps when typed in lower case, it doesnt auto fix it. Once I entered my code with caps on or holding shift, it worked.


and you can check your SE account to find out when youll be charged, and when. So here, my 30 free days ends on 9/28, and ill be billed on 9/29, and thats when ill get my rewards. My payment info was set up on mogstation.