Point is this has gone on since PHASE FOUR...that's just inexcusable, I didn't complain in phase four as it was just beta. They knew the numbers well before hand, afk kick should have been tested in phase 4. Servers can be leased and already have a 72 hour burn in test done on them, it doesn't take a full week unless the company is building their own and only working 8 hours a day. You can lease then clone the storage over once you have your own servers built and ready. If this happened where I work and these people were OUR customers we would be working around the clock to fix this. Regardless of what business your in too, that's the way it works. You do EVERYTHING with what it takes to satisfy the customer and their issues so you can keep making money. This alone is going to cost them paying customers, people will leave find something new and forget all about it.