I completely agree with OP, this complete lack of communication from SE is an absolute killer!

The main thing I cant understand from them is the absence of a proper queuing system, I don't mind waiting to play, even if I have to wait hours as I'm a few thousandth in the queue, at least Id be able to see I was getting closer. As it is our only option is to sit at the character selection screen and spam login.

If only we had some information about this it would be bearable, at least knowing a timeline as OP suggests, just to reassure us.... but unfortunately SE seem to be completely ignoring this issue on the forums. I'm sure they are working like madmen to actually sort out a long term solution, and I appreciate it, just please, let us know how its going!