Hi, my friend has just bought the standard edition from the Playstation Store. It's installed fine and shows up on his Services List, but a server error came up when he was going through the initial process of registering it to his SE account. Now it asks him to go through the start up process again every time, but ends by saying 'no valid service account' and kicking him back to the start. It seems to have linked his PSN/SE accounts correctly, but not created a FFXIV account.

As I pursuaded him to buy the game, I'm feeling a little guilty! Can anyone assist?