Two problems: No collectors edition items, and how do I see if a server has a slot?

[Makage]

CE items should show up in the mail.

To see if a server has a slot, you have to create a character. When you get to the select a world option, it will be grey if it is locked or lite up if it's open. ALL NA/EU servers are locked right now. JP has lots of open ones and only 6 locked ones.

This doesn't help the fact that I've put in valuable time in a character, and now it's not accessible. Is there going to be compensation for the following month if I'm unable to play a character I've focused on so far? I know it's been only a few days, but the past few days is up to next week if I start now, next week being Monday. That's a week behind I would end up.

I don't understand why a queue isn't in effect, or why the servers hadn't been reinforced and an auto kicker implemented with all the afk kiddies thinking they are helping.

[Retsopmi]

This doesn't help the fact that I've put in valuable time in a character, and now it's not accessible. Is there going to be compensation for the following month if I'm unable to play a character I've focused on so far? I know it's been only a few days, but the past few days is up to next week if I start now, next week being Monday. That's a week behind I would end up.

I don't understand why a queue isn't in effect, or why the servers hadn't been reinforced and an auto kicker implemented with all the afk kiddies thinking they are helping.

There are a million other threads on that topic. Read one of those. We are all very upset that we can't play right now. Your only options are to deal with it, or contact your bank and get a refund. I would hope SE would be smart enough to extend the free time of players. I mean in 1.0 they have months free to people. I don't see why they wouldn't do it here. Though right now everyone has 3 days extra. So hopefully they get this fixed in the next two days before the paid time kicks in.

[Makage]

There are a million other threads on that topic. Read one of those. We are all very upset that we can't play right now. Your only options are to deal with it, or contact your bank and get a refund. I would hope SE would be smart enough to extend the free time of players. I mean in 1.0 they have months free to people. I don't see why they wouldn't do it here. Though right now everyone has 3 days extra. So hopefully they get this fixed in the next two days before the paid time kicks in.

Part of the price for the game is to the first month of your gameplay time, as far as I know. Meaning, if you paid for the game, you paid for a month, which is considered "free" for buying the game. Keep in mind this is the third time they've released an mmorpg now? I wasn't around for FFXI so I don't know how that went. Regardless, the problem is fairly easy to fix, it just requires someone behind the wheel. If the game is this congested, obviously they sold a lot of copies, which means they can fund to strengthen the servers. I understand that this is Square Enix, however having said that, they combined the EU and NA servers? The EU and NA servers have double the population, with half the servers, while the Japan servers have half the population.

So, where can I get my server transfer?