SE already know about server problems

[larryface]

I seem to remember some quote along the lines of another mistake like FF14 would ruin Square-Enix. Having not been able to play the game I paid money for yet, is a mistake as far I am concerned, and there is no apology of, "Sorry, we are working on it," that magically makes it okay. They saw from the open beta and EA that it was popular. I think some contingency plan should have been in place.

It isn't a matter of patience, it's just consumer rights. If you want to stick with it, that's fine and I hope it works out. I would only like for them to offer a refund at this point for players not happy, which doesn't seem unreasonable to me.

Edit: More reflective of how I feel