I'm sure they're doing nothing. Probably hanging out in the break room having a party right now.I'm sorry I'm not going to feel sorry for some guy crying his eyes out cause he was an idiot. All the server problems they are having were infact 100% avoidable. SE knew exactly how many people were going to play and still they did nothing to make sure their severs could handle the load. On top of that when they sat there and looked at it they said "Uh better make sure people that payed us don't play our game." and decided to make 1017 and prevent people from playing just to "Fix the issue". Sorry but I have no sympathy for a company that sits and does nothing and when they do do something that something is deny people of a product they payed for.
This is, sadly, exactly the problem. If SE was pumping out updates regularly, I know I'd be mollified a bit. "Hey, we're going to add more servers/expand the queue/add an AFK timer/etc" would go a long way towards soothing us. More information, not less, will calm an already-annoyed population down. Something breaks in, say, WoW or the like? Blizz responds, posts in forums, etc. Someone on Squeenix's side really needs to start doing this, posthaste.
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