Still haven't had it resolved. I received an email saying they closed my ticket without responding to it due to the number of tickets that have been submitted and solved with the latest update. They have also added a form for people that have accidentally registered their CE code to the wrong service account, as that is apparently another very large issue similar to this one.

However, is is obviously not the same issue. We are people with just one service account that is being incorrectly identified as a standard account. So I submitted a new ticket. Hopefully I get a response this time.