Although I'm shocked to read all of these accounts of "missing 2.0 CE items", I'm relieved since I'm in the exact same boat as most of you. I could copy and paste 99% of these messages to explain my situation... Legacy, 1.0 CE + Onion Helm, shows option to upgrade to CE, support yet to respond (received the canned "we'll get back to you when we get back to you" response), etc, etc.

Either way, I'm able to relax a bit now, but I'll keep my fingers crossed that this is resolved soon. Best of luck everyone!