My boyfriend is in the exact same boat.
We bought bought 1.0 CE and his says Standard, but mine says CE. I received all of the bonus items, but he has not. We submitted a ticket last night & I am currently 15th in a live chat queue.
My boyfriend is in the exact same boat.
We bought bought 1.0 CE and his says Standard, but mine says CE. I received all of the bonus items, but he has not. We submitted a ticket last night & I am currently 15th in a live chat queue.
Same for me. 1.0 CE and list shows Onion Helm but top of Mog Station just wants me to upgrade to collector's edition. Looks like this:
Legacy
Upgrade to the Digital Collector's Edition
Legacy
Remaining Days : 14 days
Automatic Renewal
You have no Veteran Rewards.
Other Received Bonus Items
・Onion Helm
・Garlond Goggles
・Cait Sith Doll
・Moogle Cap
・Legacy Chocobo Whistle
Well, good news I just got an email back after submitting a ticket of missing CE items and they are looking into it but they said for me to wait a week to re-contact if the promotional items are still missing.
Me and my wife are in the exact same situation, except I am Legacy and she's not. I could've sworn I used the code on the book for myself, and she used the buddy pass.
The issue is the CE + Legacy I'm nearly sure. My wife and I got our 1.0 CE at exactly the same time. I am legacy and did not receive my CE items, but she is not legacy and received hers. So, I assume it is something they need to fix in account flagging once the more critical problems are fixed with the game.
I'm guessing everyone posting in here is 1.0 CE + legacy. Can anyone post that they received their items as 1.0 CE + legacy?
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