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  1. #1
    Player
    Clementyne's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Clementyne Seren
    World
    Excalibur
    Main Class
    Pugilist Lv 16
    My boyfriend is in the exact same boat.

    We bought bought 1.0 CE and his says Standard, but mine says CE. I received all of the bonus items, but he has not. We submitted a ticket last night & I am currently 15th in a live chat queue.
    (0)

  2. #2
    Player
    Komplex7782's Avatar
    Join Date
    Apr 2011
    Posts
    13
    Character
    Tickle Biskit
    World
    Gilgamesh
    Main Class
    Archer Lv 50
    Same for me. 1.0 CE and list shows Onion Helm but top of Mog Station just wants me to upgrade to collector's edition. Looks like this:

    Legacy
    Upgrade to the Digital Collector's Edition

    Legacy
    Remaining Days : 14 days
    Automatic Renewal

    You have no Veteran Rewards.

    Other Received Bonus Items
    ・Onion Helm
    ・Garlond Goggles
    ・Cait Sith Doll
    ・Moogle Cap
    ・Legacy Chocobo Whistle
    (0)

  3. #3
    Player
    Ryhun's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Kirito Kazaguya
    World
    Adamantoise
    Main Class
    Gladiator Lv 25
    Well, good news I just got an email back after submitting a ticket of missing CE items and they are looking into it but they said for me to wait a week to re-contact if the promotional items are still missing.
    (0)

  4. #4
    Player
    Clementyne's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Clementyne Seren
    World
    Excalibur
    Main Class
    Pugilist Lv 16
    Quote Originally Posted by Ryhun View Post
    Well, good news I just got an email back after submitting a ticket of missing CE items and they are looking into it but they said for me to wait a week to re-contact if the promotional items are still missing.
    How long ago did you put in your ticket?
    (0)

  5. #5
    Player
    siloeyes's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    30
    Character
    Silo Eyes
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Quote Originally Posted by Clementyne View Post
    My boyfriend is in the exact same boat.

    We bought bought 1.0 CE and his says Standard, but mine says CE. I received all of the bonus items, but he has not. We submitted a ticket last night & I am currently 15th in a live chat queue.
    Me and my wife are in the exact same situation, except I am Legacy and she's not. I could've sworn I used the code on the book for myself, and she used the buddy pass.
    (0)

  6. #6
    Player
    Romantau's Avatar
    Join Date
    Nov 2012
    Location
    Ul'dah
    Posts
    8
    Character
    Kaiser Roman
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by siloeyes View Post
    Me and my wife are in the exact same situation, except I am Legacy and she's not. I could've sworn I used the code on the book for myself, and she used the buddy pass.
    The issue is the CE + Legacy I'm nearly sure. My wife and I got our 1.0 CE at exactly the same time. I am legacy and did not receive my CE items, but she is not legacy and received hers. So, I assume it is something they need to fix in account flagging once the more critical problems are fixed with the game.

    I'm guessing everyone posting in here is 1.0 CE + legacy. Can anyone post that they received their items as 1.0 CE + legacy?
    (0)