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  1. #1
    Player
    Aphexis's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Aphexis Bovet
    World
    Moogle
    Main Class
    Lancer Lv 30

    Final Fantasy XIV: A realm reborn has stopped working AMD ATI?

    Hey everybody, I recently bought a new gaming laptop with windows 8 OS and ATI Radeon gfx card, after downloading the patch and ready to play I click "Play" As soon as I click it, I get this error!




    I've tried all sorts of drivers, old and new, including the ones that came on the disk.
    My Direct X is fully up to date and i'm pretty much out of ideas. If anyone could help, that'd be greatly appreciated!

    My spec is as follows:
    Windows 8 64-bit
    Intel(R) Core(TM) i7-4700MQ CPU @2.40GHz (8CPUs)
    8GB Ram
    DirectX 11
    ATI Radeon HD 8970M 4GB GDDR5 Graphics Card
    120GB SSD

    Thanks, Aphexis.
    (1)

  2. #2
    Player
    Alesandra's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Lady Alesandra
    World
    Cerberus
    Main Class
    Arcanist Lv 97
    I think I can help you, send me your Skype by P.M.
    (1)

  3. #3
    Player
    Aphexis's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Aphexis Bovet
    World
    Moogle
    Main Class
    Lancer Lv 30
    Deleted Skype address
    (0)
    Last edited by Aphexis; 08-26-2013 at 07:42 PM.

  4. #4
    Player
    Alesandra's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Lady Alesandra
    World
    Cerberus
    Main Class
    Arcanist Lv 97
    Added! You can delete the post with your Skype
    (1)

  5. #5
    Player
    Alesandra's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Lady Alesandra
    World
    Cerberus
    Main Class
    Arcanist Lv 97
    Problem fixed!
    (2)

  6. #6
    Player
    Alex135799's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Estantum Unum
    World
    Goblin
    Main Class
    Marauder Lv 34
    Umm what did you do? im having same problem
    (0)

  7. #7
    Player
    Divinian's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Professor Divinian
    World
    Goblin
    Main Class
    Arcanist Lv 4
    I am having a similar issue and am at my wits end.

    I was running fine last night (well until I could not log in forever). This morning I logged in and began to fiddle with settings. The last thing I did was change the refresh rate to 59 from 60 to see what it did...BAM, Final Fantasy XIV: A Realm Reborn has stopped working.

    I get this every time the game begins to load after I hit play. I am also getting a pop up that says: fatal directx error (1000003d), but only some times.

    To this point I have:
    1) Reinstalled ffxiv
    2) Completely flushed all old display drivers and re-installed the most recent beta driver (that says it has updates to ffxiv). This driver was the only driver I had when I logged in this morning.
    3) Updated using windows update
    4) looked through dxdiag to see if there were any known issues. There were not
    5) Tried searching for ways to update, repair, or reinstall directx11, but apparently there is no way other than windows update (but I may have missed something).

    Some specs:
    GPU: AMD Radeon HD 7700 series
    CPU: AMD A8-5500 APU Quadcore ~3500MHz
    Memory: 8GB RAM
    OS: Windows 8 64bit

    Thanks in advance to anyone who can help and let me know if you need any more info. I am by no means a computer scientist, lol.

    Edit: clarity
    (0)
    Last edited by Divinian; 08-27-2013 at 03:17 AM.

  8. #8
    Player
    Aiyza's Avatar
    Join Date
    Jun 2013
    Location
    Ul'dah
    Posts
    117
    Character
    Aiyza Tenebrae
    World
    Behemoth
    Main Class
    Pugilist Lv 70
    Same issue keeps happening to me. Only it happens when I tab out multiple times in game. I made a post about it already but no response. Please fix this
    (0)

  9. #9
    Player
    Zynki's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Zynki Felien
    World
    Shiva
    Main Class
    Pugilist Lv 17
    This is also happening to me, really frustrating especially after finally getting logged in then getting this error. Any fix or update would be highly appreciated, already updated drivers.
    (0)

  10. #10
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80
    Are you guys using the new AMD beta drivers? They completely fixed this problem for me.
    (0)

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