It's true, I've been through some good launches (WAR) and some GREAT Launches (Conan.... game was awful but he launch was painless.) and some bad launches (LOTRO, DDO) In none of those launches was I unable to log on for entire days while the servers were up and running.
There is one other launch I did that was possibly this bad... that locked me out while the world was up and my friends were on... that frustrated me so horribly that I did indeed stop paying for a game I truly enjoyed. FFXIV's first launch.
In the end, it doesn't matter what you do right, what improvements you have made, or how great the story is. If your player base cannot play, they will not pay. None of what is right with this game, is worth anything, if you cannot log on and experience it.


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