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  1. #31
    Player
    ZeroFingers's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Zero Fingers
    World
    Gilgamesh
    Main Class
    Archer Lv 24
    i bought mine from the psn on august 15th (pre-order).. i never got a confirmation email, nor registration code. how would i go about redeeming my CE in-game items? they are not in my moogle mail.
    (1)

  2. #32
    Player
    focusandbelieve's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Seifer Haven
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 19
    How the hell do you redeem the gamestop digital CE? Error every damn time. HAS ANYONE DONE IT?
    (0)

  3. #33
    Player
    Merok's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Merok Nosfer
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 50
    What about ppl who has Box not digital? Any way to resolve?
    (0)

  4. #34
    Player
    Jhonrock's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Amakusa Shirogane
    World
    Behemoth
    Main Class
    Conjurer Lv 21
    Bought the Digital Collectors Edition from Square Enix Store on 8/20/2013, but i never received ANY email from Square Enix.

    Taking a look at my mog station account, i saw that my FF is the standard edition. WTF is happening? I bought the Collectors Edition.
    (1)

  5. #35
    Player
    Patchy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    17
    Character
    Patchy Blaze
    World
    Balmung
    Main Class
    Gladiator Lv 16
    Same here. 1.0 player, beta player, wanted early access, bought digital CE version.

    Got early access and the items (during the whole 1 hour I got to play), received email on launch day with CE serial (already registered since used it in early access), received email with "in game items" code on release day, but under serial number, it says "Digital Rights: The_CD_key_that_comes_as_part_of_this_purchase_has_been_integrated_with_DLC_items_Please_note_that_the_DLC_items_no_longer_require_an_additional_code_to_access_your_content"

    wtf? still no CE items. Mogstation says I'm standard game and to pay $20 to upgrade to digital CE.
    (0)
    I'm an introvert. It's not a secret, nor does it need to be kept a secret. Those who think it's a psychiatric disorder are likely narcissistic extroverts.

  6. #36
    Player
    Kittra's Avatar
    Join Date
    Apr 2011
    Posts
    349
    Character
    Kittra Thelder
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Funny, I registered my "physical" CE on the Square Enix Member's Site and it SAYS I have the Collector's Edition... but when I check the Mog Station it says I have a "Legacy" account and that I have to pay $19.99 to get the CE upgrade...
    Now to find out I'm not the only one having this problem and that the devs still have yet to respond...

    To the devs: Why is it that Legacy and 1.0 players who purchased the "physical" Collector's Edition cannot use that to upgrade their existing accounts? Why do you have 3-4 services (Square Enix Member's Site, Mog Station, Square Enix Management Account, etc.) not to mention a 3rd party middle man (Playstation Network) who all need to have different codes registered to one game? Don't you realize your process leaves open numerous spaces where extreme errors can occur? (CE registers as Standard Edition, CE does not link to 1.0 accounts, Square Enix Member's site does not accept nicknames, Registration codes display as "not valid," etc.)

    All I have to say is, please respond, please fix, retain your customers.
    (2)

  7. #37
    Player
    Nightstrike's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    4
    Character
    Nightstrike Shadows
    World
    Leviathan
    Main Class
    Lancer Lv 20
    Quote Originally Posted by g3nocide00 View Post
    my beta/pre order account is some how on a different service as my CE stuff.so service 1= pre order character and bonuses. then there is service 2 with no characters but all my CE stuff. how can i fix this! my ps3 has been linked to my account since phase 3
    Im having the same issue... and i can't find any kind of option to renew the early access account, so apparently, i guess this is how it's supposed to be... which is stupid. >.>
    (0)

  8. #38
    Player
    lMatteyl's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Mattey Stark
    World
    Excalibur
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by Everdyne View Post
    Yeah, this doesn't work for me. When I click on Add Platform there is no place to enter a code. It just talks about the PS3 and that I need to go thru the Sony Entertainment Network. :-/


    I'm having this exact same problem. I'm a Standard Legacy 1.0 player, but i purchased Digital CE 2.0. When i click the "Add Platform" button it just talks about PS3 and does NOT let me enter a code for PC. Also tried going through the "Bonus Code" section and it wont accept my code there...

    Thoughts?
    (0)
    Last edited by lMatteyl; 08-31-2013 at 08:42 AM. Reason: Quoted reply instead of original message...

  9. #39
    Player
    KUMI_'s Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Kumi Highwind
    World
    Moogle
    Main Class
    Pugilist Lv 6
    "Funny, I registered my "physical" CE on the Square Enix Member's Site and it SAYS I have the Collector's Edition... but when I check the Mog Station it says I have a "Legacy" account and that I have to pay $19.99 to get the CE upgrade..."

    Same for me, want my CE content...
    (0)

  10. #40
    Player
    Avacus's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Avacus Marcellus
    World
    Coeurl
    Main Class
    Arcanist Lv 25
    says my code is wrong or may have been used. i cant prove i bought the game to the website so i cant play. long hard week at work with a holiday and i probably wont get any help from the apparently horrid customer service considering my ticket was number one billion. sorry for being negative but it seems like every time i have my hopes up for the game running smooth they get crashed down. thanks se, get your head on straight soon.


    i also have the "physical" game. youd think having a disc in the console would account for something...
    (0)
    Last edited by Avacus; 08-31-2013 at 03:39 PM.

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