Standard 1.0 / Legacy -> phisical CE purchase

[GanonD]

Response to my request to fix up this mess from the Support Centre.

"Thank you for contacting the Square Enix Support Centre.


We are sorry to hear of your account issues.

Unfortunately, as you already have FINAL FANTASY XIV: A Realm Reborn registered to service account 1, it would not be possible to move the game from service account 2 as it is not possible to have two copies of the game registered to one service account.

The option you would have would be to use the digital upgrade service on service account 1 or create a new character with the Collector's Edition content on service account 2.

We apologise for any inconvenience caused."

So according to SE's response it seems lots of people just got screwed for buying the boxed copy of the CE if they already had a FFXIV 1.0 standard version of the game.

I still dont understand why the hell they dont let us put the code in the digital upgrade option or something.

[Vadis]

here's another suggestion!

Since the whole server thing fiasco has been going and they were promising some free week of compensation, how about wrapping up all the other issue into one fix.

All players that had early access get to choose one of the following thank you gifts:

- free account upgrade to CE
- free character transfer to one of the new servers + 14 days free
- free extra month on current server.

How about that?

[Awesome_penguin]

here's another suggestion!

Since the whole server thing fiasco has been going and they were promising some free week of compensation, how about wrapping up all the other issue into one fix.

All players that had early access get to choose one of the following thank you gifts:

- free account upgrade to CE
- free character transfer to one of the new servers + 14 days free
- free extra month on current server.

How about that?

they need to have free character transfers regardless...

[GanonD]

bump¡ anyone known if there is you can add the C.E. code once our free time is over?

[Hatori_Elric]

they most likely will have free transfers to specific servers just to balance off the populations but i highly doubt it will be to any server, probably just to the new ones only.

[bakakun1]

bump¡ anyone known if there is you can add the C.E. code once our free time is over?

It is not going to be able to do that becaues you need a 2.0 account for the pysical version of CE only way to get a 1.0 account to CE is the upgrade

[GanonD]

It is not going to be able to do that becaues you need a 2.0 account for the pysical version of CE only way to get a 1.0 account to CE is the upgrade

Damm...i got tired of waiting a reply for my ticket, gonna try to sell my cdkey ¬¬.-

[Awesome_penguin]

sure would love an answer for this

[Dusterol]

I'm with you all. Got same problem with CE PC version of FFXIV: RR.
They just fuc...........k us all with no butter.
If they dont know how to fix it they say just buy digital upgrade.
But fu....ck face i bought a CE about 4 months ago and it wosnt said that will not cooperate with my account that i got.

[Awesome_penguin]

the best solution to this, would be for them to take our CE codes then credit us the digital upgrade.