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  1. #1
    Player
    Vadis's Avatar
    Join Date
    Jun 2013
    Location
    Somewhere with SNOW
    Posts
    101
    Character
    Zenogaist Zero
    World
    Atomos
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by ElloboUK View Post
    The silly thing is... all they need to do is let us DELETE the old service from the account, pretty sure that would fix it.

    I'm in the same boat, as is my partner who already opened her physical CE, and wants the loot, but she shouldn't have to fork over ANOTHER 20 bucks just to get her ingame stuff.

    If anyone from Square happens to read this. We are not asking for much, most of us are happy with what we have paid for our physical or digital editions, and want the contents of whatever physical package we bought. All we ask is to be able to add the code to the accounts, not jump through another silly hoop simply because we bought your old game.
    you can delete the service account and start fresh, but you loose the content that was on the account.

    They could have also asked if you wanted to link the new registration code to an old account already active like with the PS3.

    Or made all 1.0 accounts time limited and send us new ones to replace them, like with the Early access accounts.

    Or, like I said, give us the option to simply put in the code in the digital upgrade service...

    They had plenty of ways to avoid this situation.
    (3)

  2. #2
    Player
    Talaya's Avatar
    Join Date
    Oct 2012
    Location
    Limsa Lominsa
    Posts
    67
    Character
    Talaya Edana
    World
    Cerberus
    Main Class
    Arcanist Lv 50
    yup we paid $80 for a paperweight XD
    i hope they fix it, we shouldnt have to pay extra to get what we already paid for!
    (1)
    Last edited by Talaya; 08-28-2013 at 07:25 AM.

  3. #3
    Player
    divinehope's Avatar
    Join Date
    Jan 2012
    Posts
    40
    Character
    Bob Ross
    World
    Behemoth
    Main Class
    Archer Lv 20
    Well they can go screw because I am not spending anymore more money on this crap.
    (1)

  4. #4
    Player
    Talaya's Avatar
    Join Date
    Oct 2012
    Location
    Limsa Lominsa
    Posts
    67
    Character
    Talaya Edana
    World
    Cerberus
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by divinehope View Post
    Well they can go screw because I am not spending anymore more money on this crap.
    haha i feel the same atm, so angry and annoyed i have a headache, and i cent even get online iether, today was a disaster..
    (1)

  5. #5
    Player
    TessaJalloh's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    644
    Character
    Tessa Jalloh
    World
    Balmung
    Main Class
    Ninja Lv 60
    This is the issue my brother is facing, we bought two CE copies, i had the 1.0 CE so i didn't need to use my key and gave it to a friend.

    He had the 1.0 standard edition, and intended to use the ARR CE to upgrade his account, only to find now that you cannot do so at all, only make a seperate service account to use it. He's a legacy player, like me, so he's NOT going to make a seperate service account and not get to use his legacy character.

    Please allow CE codes to upgrade existing accounts, make them usable in the bonus code redemption menu.
    (3)

  6. #6
    Player
    divinehope's Avatar
    Join Date
    Jan 2012
    Posts
    40
    Character
    Bob Ross
    World
    Behemoth
    Main Class
    Archer Lv 20
    This whole thing just does not make any sense to me right now, I guess I am just angry. Oh well, hope you enjoy my money SE.
    (1)

  7. #7
    Player
    JamesX's Avatar
    Join Date
    Aug 2013
    Posts
    31
    Character
    Karamethien Seraph
    World
    Goblin
    Main Class
    Fisher Lv 50
    Hope they allow this soon. Bought the CE for friend and found out that she can't use it because she has an Version 1.0 Account.
    (2)

  8. #8
    Player
    Vadis's Avatar
    Join Date
    Jun 2013
    Location
    Somewhere with SNOW
    Posts
    101
    Character
    Zenogaist Zero
    World
    Atomos
    Main Class
    Pugilist Lv 60
    It is bordering on "shady", The real issue for Square-Enix right now is the information given on the website for the product.

    ** The Collector's Edition digital upgrade offers customers the ability to upgrade their standard FFXIV account to digital Collector's Edition status via the “FFXIV Service Center” website that is scheduled to be opened at the launch of official service, which then grants the in-game bonus items included with the Collector's Edition. Customers in possession of the Collector's Edition for either version 1.0 or A Realm Reborn will receive these Collector's Edition items without needing to purchase the upgrade.
    This statement is false, people who get ARR Collector's edition might still need to purchase the digital upgrade to get the items in question depending on existing accounts.
    (2)
    Last edited by Vadis; 08-28-2013 at 08:09 AM.

  9. #9
    Player
    divinehope's Avatar
    Join Date
    Jan 2012
    Posts
    40
    Character
    Bob Ross
    World
    Behemoth
    Main Class
    Archer Lv 20
    They just keep making bone headed mistakes....
    (1)

  10. #10
    Player
    ScarecrowJames's Avatar
    Join Date
    Mar 2012
    Location
    Pumpkin Village Hidden in the Crows
    Posts
    139
    Character
    Raccoon Bandit
    World
    Cactuar
    Main Class
    Astrologian Lv 80
    They completely changed how they do things. On FFXI If you buy a copy with expansions/etc You could add that to your preexisting account. But for some reason they decided to scrap this. Now on FFXIV If you buy the game and already had an account You can't use the code you got, on the same account. Instead you have to make a brand new account...which is just stupid....I can't believe they went with this. They should have sent me and everyone an email or message or posted IN BIG BOLD LETTERS DO NOT BUY THE GAME IF YOU ALREADY HAVE AN ACCOUNT OR YOU WILL NOT BE ABLE TO USE THE KEY THAT WILL UNLOCK ADDITIONAL ITEMS YOU MUST UPGRADE YOUR ACCOUNT! but nope...I just paid $49.99 from amazon and if I use my code it will make a brand new account....this is beyond lame. IMO it was an incredibly horrid launch and early access. Players couldn't use the early access and some til this day can't play the game...
    (1)

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