Thread: Standard 1.0 / Legacy -> phisical CE purchase

Yep, after 72 hours to get a support request confirmation, I find out my ticket was blanket-closed. Sending in a new one, and contacting a local TV station that has a consumer watchdog segment. My sister is dating one of the producers.

Originally Posted by Vadis

Please let us enter the registration code in the digital upgrade service to gain the Ingame items that come with our purchase.

As it is, you never informed us on your product page the issues we could face in relation to existing accounts. Only on your forums pre-release.

Since those forums have been deleted/purged since, there was no way of knowing this for some people.

Please consider offering the customers who purchased CE PC and are standard account holders a way to redeem the content they purchased without having to spend another 20$

Thank you.

(This is for people who cannot purchase the PS3 CE edition to link it with their old account.)



*note 29/08/2013*

If you sent a support ticket to Square-Enix before the 27th, please take note that they had to clear all open tickets over 48 hours old, so you might have to send your ticket again.



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FOR THOSE WHO PURCHASED ARR CE AND HAVE A EARLY ACCESS ACCOUNT - you will not have CE items and it should list you as standard and with one day left:

Lord Derp's Fix is for you!

Really? The ticket I have from the 25th is still marked open... I wonder if they actually closed it or not?