Results 1 to 8 of 8
  1. 08-28-2013 04:55 AM #1
    Kidogo
    Player
    Kidogo's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Kylie Minogue
    World
    Behemoth
    Main Class
    Arcanist Lv 10

    Is there someone we can call?

    I mean the absence on the forums is a little bit much, I want to talk to Square with my voice. Is there a number we can call to directly contact them?
    (0)
    Reply With Quote Reply With Quote
  2. 08-28-2013 05:00 AM #2
    Patriclis
    Player
    Patriclis's Avatar
    Join Date
    Oct 2011
    Posts
    11
    Character
    Patriclis Brunelli
    World
    Excalibur
    Main Class
    Lancer Lv 60
    There is but when I call, I just get a busy signal... It seems SE's answer to our problems is just ignore us.
    (0)
    Reply With Quote Reply With Quote
  3. 08-28-2013 05:00 AM #3
    NyneAlexander
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80
    858-790-7529
    (1)
    Reply With Quote Reply With Quote
  4. 08-28-2013 05:01 AM #4
    Kidogo
    Player
    Kidogo's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Kylie Minogue
    World
    Behemoth
    Main Class
    Arcanist Lv 10
    Quote Originally Posted by NyneAlexander View Post
    858-790-7529
    I'm gonna blast them on the phone. Hopefully they will be able to understand me.
    (0)
    Reply With Quote Reply With Quote
  5. 08-28-2013 05:04 AM #5
    Statishido
    Player
    Statishido's Avatar
    Join Date
    Aug 2013
    Location
    Tampa, Fl
    Posts
    66
    Character
    Statishido Canezeda
    World
    Brynhildr
    Main Class
    Marauder Lv 70
    Get ready to wait. It takes awhile just to get passed the busy signal. If that doesn't discourage you, then you have to wait on the phone for over an hour and a half. My current hold time right now is 1hr and 27mins and still holding. Live chat is much worse. You wait for 2hrs only for ur queue to come up and they kick u and say no agents are available. Its getting so comical right now!
    (0)
    Reply With Quote Reply With Quote
  6. 08-28-2013 05:07 AM #6
    John_Kee_Hitano
    Player
    John_Kee_Hitano's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Jacques Noiret
    World
    Cerberus
    Main Class
    Gladiator Lv 16
    yeah call ur store and ask for a refund, that's the only way to harm them...
    (0)
    Reply With Quote Reply With Quote
  7. 08-28-2013 05:08 AM #7
    Kidogo
    Player
    Kidogo's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Kylie Minogue
    World
    Behemoth
    Main Class
    Arcanist Lv 10
    Quote Originally Posted by John_Kee_Hitano View Post
    yeah call ur store and ask for a refund, that's the only way to harm them...
    I'm not going to get a refund. I want to play this game.
    (0)
    Reply With Quote Reply With Quote
  8. 08-28-2013 05:11 AM #8
    NyneAlexander
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80
    Quote Originally Posted by Kidogo View Post
    I'm gonna blast them on the phone. Hopefully they will be able to understand me.
    good luck and godspeed. I waited on hold for 2Hrs and 36min on last thursday trying to get a pre-order code fixed. They gave me an invalid ps3 pre-order code for early access that wasn't fixed until today... after launch.

    Remember to make yourself a snack and bring a book before you're on hold. And make sure you use the bathroom. Unless you want to talk to a Square Enix representative while you are on the toilet.

    Yeah. On second thought, make them listen to you poop!
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »