Square...

[Rune_Crystalblade]

The fact of the matter is you should have had backup servers ready to start taking some of the load. Enable Server Transfers with a life monitor of population and load so people could easily see where to go. Because whatever NOC is doing right now, their load balancing methods are terrible, and their population distribution methods are terrible.

Naoki, You need to light a fire under someones ass and get it resolved before weeks end or you will lose almost all the people that "Made this possible." That's not a threat, that's probability and statistics. Something that at least one person on your team should be well versed in.

[Laifon]

The fact of the matter is you should have had backup servers ready to start taking some of the load. Enable Server Transfers with a life monitor of population and load so people could easily see where to go. Because whatever NOC is doing right now, their load balancing methods are terrible, and their population distribution methods are terrible.

Naoki, You need to light a fire under someones ass and get it resolved before weeks end or you will lose almost all the people that "Made this possible." That's not a threat, that's probability and statistics. Something that at least one person on your team should be well versed in.

It's not that people will probably leave, it's 100% sure that people will leave. Leaving the servers to die for the first couple of months untill the problems are resolved.