"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

[Loony4233]

AHHHH found the code in the case. Put it in and it worked!!!! Ty @ Lemon Mentos!!!

[Loony4233]

Ok I see codes in my retail copy and registered one which was "6 letters, 3 numbers, 6 letters, 3 numbers" and it went through(recognized it) but still can't get on. I also see another code that says it's also a "reg code" but don't know where to type this one.

[Kheni]

Digital Rivers at 952-253-1234 select option 1, then
select option 2, then put in your order #. You will be on hold for about 5 minutes.
Provide the person with your 18 digit pre order key. Make them provide you with
your 20 digit activation code verbally. They seem to be having issues with the email
actually getting out to you. Once you have your 20 digit codes and you launch the game.
Just follow the prompts. DO NOT let the person at Digital Rivers off the phone until you have
verified that the code they have provided you WORKS! Just got my information

Ok I see codes in my retail copy and registered one which was "6 letters, 3 numbers, 6 letters, 3 numbers" and it went through(recognized it) but still can't get on. I also see another code that says it's also a "reg code" but don't know where to type this one.

[Gilraen]

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

[Loony4233]

Honestly, I can't even use the methods suggested here. Square has stated that you can't use a CE registration on a 1.0 account. I'm stuck in limbo unless Square or Sony fix the issue.

Did you get the retail copy??

[Gilraen]

Did you get the retail copy??

PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

[Loony4233]

PS3 CE ordered from Square's own shop site, yes. And yes, it came with a code. I haven't used the code, though. Didn't think I'd need it, being that mine is a Legacy account, so I gave it to a friend.

Ok use the code that's on the purple and white or white and purple sheet. The 12 digit one and go on the ps store and redeem it. Once you do that Don't re- download it only if you need to but if not cancel the d/l and logg right in.

[Stitch177]

So I played FFXIV when it first came out. I also played FFXI:


I was invited to the Beta and registered it before the 30th of last month and was able to play some. I was told constantly that as someone who played FFXIV I would be able to play this game at launch if I put in a subscription.

"Great!" I thought. I was going to pre order but thought "why?" when I was going to pretty much get the game for free. Game is launched...I try to log in and i get the topic title error message. I click the link to go to the mog station to activate my version and i have the following:



This also shows I have no characters, yet I am here on the forum with the character I played in Beta,

When I click on the meteor to add a service (or just click add service) I am asked to enter a code or to please purchase a window copy of the game.

Under that is an account status box:
"Account Type: None
Subscription: Inactive
Payment Method: None
Number of Characters: 2 Character（2）"

So this also shows that I have 2 characters.

Just...what am I doing wrong? I have the original Game Registered. I played it at launch and like many others stopped. I was invited to and participated in this Beta...and now I can't seem to find where 1.0 players get to play?

I am not concerned about the free days. I just simply want to figure out how to get the service to recognize my 1.0 status.

Has anyone had a similar issue and solved it? I did submit a ticket to Square in the mean time.

seeing your post i thought it was mine having the same issue and it seems that sqaure enix is taking its sweet @$$ time in helping us... i sent in over 4 tickets and even talk to them on chat but still nothing...

[klaud_litah]

This is really annoying...always the same questions...

To all of you from EA before panicing try to read the guide on the website!

Early acess and real acess the game starting today are 2 diferent things....EA was only about 5 or 6 days...like a gift for pre ordering the game or coming from 1.0.
Starting today all of you need to register a 20 digits product key that comes with the game except:

1. People o already had register this code on mogstation for windows and psn redeem codes for ps3
2. People that called legacy players from 1.0 which are player that have played x months...because they get a free copy for windows
3. People who bought the game on psn that dont need the code.(this versions have a problem so you cant play...we're wainting for fix)
4. (Edited) people with wrong zone or invalid codes (try to contact sony support maybe they can help with this or wait...)its sad i know


Everyone who bough the game from SE shop visit this site www.findmyorder.com follow the instructions (i think its only for NA but you can try).you code is there or in you spam folder. If not...contact se from se support...

For people with pyshical copies just open the box and search.

Many people are having problems with game...But the truth is that some just dont take one minute to look or read

Hope this help someone.i'm not trying to be mean i cant play to i didnt had acess to EA but i searched before became frustrated xD and i'm in this forum waiting since 27th not for a couple of hours xD

[Nareia]

This is really annoying...always the same questions...

To all of you from EA before panicing try to read the guide on the website!

Early acess and real acess the game starting today are 2 diferent things....EA was only about 5 or 6 days...like a gift for pre ordering the game or coming from 1.0.
Starting today all of you need to register a 20 digits product key that comes with the game except:

1. People o already had register this code on mogstation for windows and psn redeem codes for ps3
2. People that called legacy players from 1.0 which are player that have played x months...because they get a free copy for windows
3. People who bought the game on psn that dont need the code.(this versions have a problem so you cant play...we're wainting for fix)


Everyone who bough the game from SE shop visit this site www.findmyorder.com follow the instructions (i think its only for NA but you can try).you code is there or in you spam folder. If not...contact se from se support...

For people with pyshical copies just open the box and search.

Many people are having problems with game...But the truth is that some just dont take one minute to look or read

Hope this help someone.i'm not trying to be mean i cant play to i didnt had acess to EA but i searched before became frustrated xD and i'm in this forum waiting since 27th not for a couple of hours xD

You obviously haven't had the same issues as we are having. I have read through forums, and read instructions and researched a whole bunch and even sent in tickets and asked as well as posted or commented on forums regarding issues I am having with my account and yet still waiting on a response from the support center which I have sent in multiple tickets regarding the issues with my registration code, invalid codes, wrong region codes. I even sent in a ticket for wrong service account and yet haven't received a response.