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  1. #1
    Player
    Talaya's Avatar
    Join Date
    Oct 2012
    Location
    Limsa Lominsa
    Posts
    67
    Character
    Talaya Edana
    World
    Cerberus
    Main Class
    Arcanist Lv 50

    Did you buy CE? have standard account but cant use code? look at this:

    Dear Jade,
    >
    > Thank you for contacting the Square Enix Support Centre.
    >
    >
    > We thank you for your interest in FINAL FANTASY XIV: A Real Reborn.
    >
    > You would not be able to register a Windows registration code for FFXIV: ARR on your existing FFXIV (Version 1.0) Windows account.
    >
    > A FFXIV: ARR PlayStation 3 and PC registration codes however can be applied to the same service account. For registration of a PS3 version you will need a PS3 (once). Each time you register a new platform (PlayStation 3 or Windows) to a service account you are granted 30 days free playtime.
    > Players with accounts from Final Fantasy XIV 1.0 will be able to play for free for the first 14 days following the launch of A Realm Reborn.
    >
    >
    > You could also follow the steps below to upgrade to the Collector's Edition:
    > (1) Log into FINAL FANTASY XIV: Mog Station (http://sqex.to/Msp)
    > (2) Select "Subscription Services"? "Upgrade to the Digital Collector's Edition"
    > (3) Follow the on-screen instructions to complete the process.
    > *Please note that you cannot use a Game Time Card to pay for the digital upgrade
    >
    > Should you wish to return your digital purchase of FINAL FANTASY XIV: A Realm Reborn.
    >
    > In order to process a refund, please reply to this email with the following information:
    > - SE Store order number.
    > - Customer Name:
    > - Customer E-Mail:
    > - payment method used
    > - reason for refund request
    >
    > We are sorry for any inconvenience caused and hope that this has helped solve your issue. Please do not hesitate to contact us again if you need further assistance.
    > Kind regards,
    >
    > The Square Enix Support Centre team
    >
    > Thank you again for contacting us and for your interest in Square Enix products!
    > More help and information is available at the Square Enix Support Centre website.
    > http://support.eu.square-enix.com/
    i did not digitally download my game, i purchased the physical form, i wanted everything it came with.
    so now i have to buy my game AGAIN, AGAIN!?
    just so i can upgrade my account, but wait, i paid for CE ALERADY!!

    you know what SE, im real tired of your Sh!t, can someone please fix this!
    (13)
    Last edited by Talaya; 08-28-2013 at 03:08 AM.