Did you buy CE? have standard account but cant use code? look at this:

[JDgamechic]

Exactly! It's so frustrating b/c I really debated whether or not early access/moogle hat/pet were worth it, and you know what I decided? That it wouldn't be a waste of money to support Final Fantasy some more by going ahead and buying the CE pre-order. Of course after barely getting to play during early access due to server problems/instances being down all I have to show for it is a moogle hat and pet and a code I can't use. I could have just bought the standard edition pre-order for that!

I'm amazed this problem was unanticipated as a lot of us are devoted Final Fantasy fans and didn't mind spending money on the CE despite having 1.0.

[Talaya]

Exactly! It's so frustrating b/c I really debated whether or not early access/moogle hat/pet were worth it, and you know what I decided? That it wouldn't be a waste of money to support Final Fantasy some more by going ahead and buying the CE pre-order. Of course after barely getting to play during early access due to server problems/instances being down all I have to show for it is a moogle hat and pet and a code I can't use. I could have just bought the standard edition pre-order for that!

I'm amazed this problem was unanticipated as a lot of us are devoted Final Fantasy fans and didn't mind spending money on the CE despite having 1.0.

agreed i do find it amazing nobody thought of it, and not everyone got to read the sticky before buying, it doesnt make it our fault and to be honest they should offer a REAL solution for those in our situation.
id happily hand them over my CE code in return for an account upgrade, i have no issues paying a monthly fee for the game, but i at least want what i paid for or a full refund!