agreed, when my friend phoned with her problem she was palmed off to someone who ruined her account, now she has a split account, CE on one service account and SE on another.

im so angry right now, how can they expect me to pay out another £15, on top of the £42 i just spent on this game!?
i refuse, this is bollox
i played XI for 8 years, no issues ever, FFXIV is just grinding my gears