CE item claim from SE digital download instructions!

[Jenkz]

For all of you confused about how to get your CE items, and no email with no special code, here's how you do it.

After some super sleuthing, I finally figured out how to get your CE registration code without them sending you an email if you ordered from SE store:

go to store.na.square-enix.com/orders

enter your order # from your digital river receipt email, should come from an address like webhelp.v4@digitalriver.com check your spam folder, and your SE account password, the page it sends you takes you to an order status page, your registration codes will be there plain as day. Take that code and go to the FFXIV Mogstation - https://secure.square-enix.com/account/app and go to account services then click on add pc service, enter your code and voila! 30 days game time and in game shinies.

[heavyarms2201]

where do i find my "order number"

[Jenkz]

where do i find my "order number"

In your order receipt email from digital river

should be from this address webhelp.v4@digitalriver.com check your spam folder

[heavyarms2201]

nope not there

[Jenkz]

nope not there

you never got an order receipt after ordering from the SE store?

[raphaSUPREME]

For all of you confused about how to get your CE items, and no email with no special code, here's how you do it.

After some super sleuthing, I finally figured out how to get your CE registration code without them sending you an email if you ordered from SE store:

go to store.na.square-enix.com/orders

enter your order # from your digital river receipt email, should come from an address like webhelp.v4@digitalriver.com check your spam folder, and your SE account password, the page it sends you takes you to an order status page, your registration codes will be there plain as day. Take that code and go to the FFXIV Mogstation - https://secure.square-enix.com/account/app and go to account services then click on add pc service, enter your code and voila! 30 days game time and in game shinies.

So I pretty much did all of that this morning about 4-5 hours ago and I still haven't received my CE items, how long does it usually take?

[heavyarms2201]

oh is this it "Pre-order purchase confirmation"

[Jenkz]

So I pretty much did all of that this morning about 4-5 hours ago and I still haven't received my CE items, how long does it usually take?

Did you log out then back in? That's what it took for me. When I logged back in I had 4 new letters waiting for me.

[Jenkz]

oh is this it "Pre-order purchase confirmation"

If it has an order id number, then yes, it sure is.

[heavyarms2201]

what i got is something like this (gonna chance some key info though)

Pre-order purchase confirmation

Cait Sith Doll Minion
On sabbatical from Shinra and looking for adventure, Cait Sith will join your party as a non-combat pet when you pre-order the game.

You don’t need to do anything now. We’ll email you again near the time that the Early Access starts with the next steps.

You can find out more about the game here: www.finalfantasyxiv.com.

Don’t forget to follow us on:

Facebook: https://www.facebook.com/FinalFantasyXIV
Twitter: @FF_XIV_EN
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Your order receipt
This order will appear on your bank billing statement as: "Square Enix Limited".

Order #: SEE-STORE-123456
Purchase date: 21 August 2013
Purchased products: 1 x "FINAL FANTASY XIV: A Realm Reborn Collector´s Edition" (PC Download)


Items: 29.16 GBP
Postage & Packing: 0.00 GBP
VAT (20.00%): 5.83 GBP
Order Total: 34.99 GBP