Today after playing my Conjurer to level 9 after getting the game. I went over to my roommate computer and installed it so they can try it out since they were on the fence. After walking though the character creation screen with her and telling her to select the same world as the one I am on. She rolled an Arcanist and preceded to go though the opening scenes. However given how it was 7am Eastern we wrapped up and she logged to the start mine and asked some stuff before clicking start again
That's when i notice my character was missing as I was going to show her the Conjurer I made.

I ran back over to my computer relogged and sure enough it was gone and her level 1 Arcanist was the only one. Not sure what happen I tried rolling a new character to see if there was a warning prompt that said there was a danger of removal of the previous character

There was none I was able to roll a new character and after the cut scenes went back and sure enough there was 2 characters now. So something ATE my previous Level 9.

I know that sharing account is frowned on but all I wanted to do was show her the game from fresh to get her excited as well and frankly this shouldn't have happen. there something serious messed up here if a character can be deleted without warning if a new character is created.