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  1. #1
    Player
    ShadowDarnite's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Kreth Moonshade
    World
    Ragnarok
    Main Class
    Arcanist Lv 21
    This dont work for me -.-, the site tells me something about my adress, wich is incorrect, but i've the preorder and the early acces in that email. My version is the UK Digital CE. Any help?
    (0)

  2. #2
    Player
    Vyxxi's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Vyxxi Veritas
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by ShadowDarnite View Post
    This dont work for me -.-, the site tells me something about my adress, wich is incorrect, but i've the preorder and the early acces in that email. My version is the UK Digital CE. Any help?
    I don't think this will work for UK preorders because they were not done through Digital River (they run findmyorder.com).
    (0)

  3. #3
    Player
    Vyxxi's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Vyxxi Veritas
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Freyjan View Post
    What I'm worried about is that my account says this after I enter the 20 digit code and it wants me to confirm:
    Account Type: None
    Subscription: Standard
    Payment Method: None
    Remaining Days: 3 days ,<------- (A lot of people have comfirmed this is what theirs looked like, not too worried)
    Number of Characters: 0 Character(0) <---------(***THIS IS WHAT CONCERNS ME***)

    Is there a reason why it would think I have 0 characters? Is this just a display bug that could be caused from something like currently being logged in? Did anyone apply their code while having it show this as their status?

    The only characters being displayed right now are on Japanese servers. It worked just fine for me
    (0)

  4. #4
    Player
    Akonyl's Avatar
    Join Date
    Aug 2013
    Posts
    369
    Character
    Sygglona Ahldfarrwyn
    World
    Adamantoise
    Main Class
    Bard Lv 100
    Quote Originally Posted by Vyxxi View Post
    The only characters being displayed right now are on Japanese servers. It worked just fine for me
    Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.
    (0)

  5. #5
    Player
    Lyrendos's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Waziri Djav
    World
    Coeurl
    Main Class
    Lancer Lv 16
    Quote Originally Posted by Akonyl View Post
    Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.
    Mine was showing only a couple of characters that I made on one of the Japan servers for awhile; however, following performing the steps indicated by OP, everything was in order and I can see them all. (Now if I could just get logged in to play.. /duck)
    (0)

  6. #6
    Player
    Affiniti's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Raven Wanderlust
    World
    Exodus
    Main Class
    Arcanist Lv 32
    Quote Originally Posted by Vyxxi View Post
    NOTICE: THIS IS ONLY FOR DIGITAL COPIES OF THE GAME!

    Check your spam folder - several of my friends say their code has been in the Spam folder. Alternatively, do this!

    Go to www.findmyorder.com

    Input the email address and the last 5 of the credit card you used to order on the right hand side.

    That will give you your registration information! The serial number is the 20 digit - #### #### #### #### ####

    To add to your account, visit https://secure.square-enix.com/

    Log in with your details.

    On the right, select MOG STATION.

    Click Account Services.

    Then select EITHER "Add Windows Service" or "Add Playstation 3 Service"

    Input the 20 digit serial number and click next. It will ask you to confirm the service account to receive the free 30 days.

    That's it!

    If you would like to upgrade to the Digital CE, there will be a link available.

    YOUR 30 FREE DAYS WILL BE ADDED ONTO THE TIME REMAINING FOR THE EARLY ACCESS.
    OMG Thank you!!! Now it finally shows the correct # of days!!

    As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.
    (0)

  7. #7
    Player
    Vyxxi's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Vyxxi Veritas
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Affiniti View Post
    OMG Thank you!!! Now it finally shows the correct # of days!!

    As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.
    Oh yeah, let me add that into the main post.
    (0)

  8. #8
    Player
    Tinks's Avatar
    Join Date
    May 2011
    Location
    Ul'dah
    Posts
    118
    Character
    Tinks Fenrir
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    Unfortunately this isn't working for me either, and I have no idea why. I enter my email address (that my pre-order code was sent to) and my card number and it only pulls my Before Meteor pre-order. I don't know the password for this mysterious account, so I enter the order number and have it send my password, but get no email. /frustrated.

    Does anyone know of a way to view order history on the SE store? I can't find it.
    (0)


  9. #9
    Player
    ProfessorButt's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Belmont Graves
    World
    Cactuar
    Main Class
    Gladiator Lv 3
    I went to this site and when I put in the information it redirected me to my Tera Online account.
    (0)

  10. #10
    Player
    klaud_litah's Avatar
    Join Date
    Aug 2013
    Location
    Portugal
    Posts
    133
    Character
    Miau Miau
    World
    Cerberus
    Main Class
    Pugilist Lv 54
    This isnt working for me either...i bought the game on psn and dont have any code or mail......
    (0)

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