Ordered from Square and need your registration number? Look HERE!

[Vyxxi]

OMG Thank you!!! Now it finally shows the correct # of days!!

As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.

Oh yeah, let me add that into the main post.

[Kinkyfalcon]

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

[Vyxxi]

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

What about this isn't working for you?

[Akonyl]

The only characters being displayed right now are on Japanese servers. It worked just fine for me

Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

[Madrai]

So you're saying I want to click "Add New Service Account" to enter my CE code? Wouldn't that make a whole NEW account and not add it to my existing account...?

[Tinks]

Unfortunately this isn't working for me either, and I have no idea why. I enter my email address (that my pre-order code was sent to) and my card number and it only pulls my Before Meteor pre-order. I don't know the password for this mysterious account, so I enter the order number and have it send my password, but get no email. /frustrated.

Does anyone know of a way to view order history on the SE store? I can't find it.

[ProfessorButt]

I went to this site and when I put in the information it redirected me to my Tera Online account.

[klaud_litah]

This isnt working for me either...i bought the game on psn and dont have any code or mail......

[foehnweisz]

I got this "The_CD_key_that_comes_as_part_of_this_purchase_has_been_integrated_with_DLC_items_Please_note_that_the_DLC_items_no_longer_require_an_additional_code_to_access_your_content_041200" in the area that was supposed to be my CE code.

[Lyrendos]

Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

Mine was showing only a couple of characters that I made on one of the Japan servers for awhile; however, following performing the steps indicated by OP, everything was in order and I can see them all. (Now if I could just get logged in to play.. /duck)