I can't even figure out how to get to where you did!!!

Square Enix NEEDS to hire a specialist in website organization for large businesses. End of Sentence. The website is horrible. I have a hard time finding anything and everything I am looking for. The forum restrictions linked to in game level are ridiculous. This is a suppose to a paid service and they keep treating and acting like it's a free to play game. I really think they should just make separate sites for North America and Europe (from the primary Japan based website) to include the forums.

I really want to make some suggestion but I can not even start a post in technical support, suggestion, general, bugs, etc because my toon is level 15?! And oh yeah! this is my one and only reply of the day *sad face*