Hi All,

Quick question if i may, I had a V1.0 (Standard) account and pre-purchased the FFXIV ARR CE on PC to obtain those nice CE shinies.

The pre-order code worked fine and now my toon has the Garland Goggles, Mog Cap & Cait Sith Doll.

I have now received my CE code from GMG & tried to redeem this against my account & am being told this is an invalid code, is there any reason this doesn't just upgrade my standard account to a CE one?

I appreciate there is a purchase option via Mogstation, but I wasn't aware of this until well after I had pre-purchased the ARR CE.

I don't really want to buy anything else, money is tight, only redeem what I have already paid for.

Please help!!