I purchased the game (NA digital download) from SE and received a confirmation email with my purchase, however I received no download link or the imfamous EA pre-order code. I'm disappointed that I won't be able to play ahead of the launch, but it's somewhat understandable given the extreme amount of problems FFXIV has encountered. Even though I played through beta and have the client downloaded I am concerned that I haven't received the product I paid for. If I were a new player I would be extremely upset.

For the benefit of those in a similar situation, I have called Digital River (24hr technical support woohoo! ) and spoke to a rep (Micah?) that was very understanding. She said that they are aware of the issue, elevated it's status (whatever that really means) and have contacted SE. She also said that I should expect another email with the link within 24hrs, but we'll see if there's any truth to that statement. Unfortunately, all we can do is politely draw attention to the issues we are experiencing and patiently wait for a fix.

I haven't seen any offiical announcements from SE addressing this issue, but if anyone has any other information related to this please post and pass it along.