Amazon has officially taken about $50 off of my account for the purchase of the Collector's Edition digital download, but yet my account in the Mog Station still shows as standard and I haven't received any CE items.

I looked through the email I used with Amazon to see if there was some sort of serial code for the collector's edition, but all I could find was the promotional code I used.

The support pages for Square Enix are apparently broken, so I can't contact them. :c What do I do?

Also for some reason it says I only have 3 free days left, but this is a new account. I was never in beta or anything. Shouldn't it be 30-ish?