Bugged Achievement: Mapping Sastasha

[BlossomRose]

My character, Blossom Rose on Ultros (NA), completed the Sastasha dungeon several times, however due to a server crash during the first run, all further runs were done using bugged out map data which did not display all explorable points. As a result, while others in my group would obtain the achievement for walking the exact same places I did, I remained unable to receive it, and my map is still bugged out.

Another character, Kimiko Shinobu, a friend of mine, is suffering from the exact same issue.

I was able to explore and receive the achievements for countless other zones, and in fact went out of my way to map the entire world save two or three zones that I couldn't run past the ranged level 49 mobs for, so I know the entirety of my map isn't bugged. Just the Sastasha dungeon.

This was NOT resolved as of the last day of Phase 4, and I did not receive a response when I tried to bring this to attention. I was told by support to post it on the forums.

[Elrisivana]

Thank you for submitting your report about not receiving an achievement in Sastasha. We appreciate that you have taken time out of your day and away from playing FINAL FANTASY XIV: A Realm Reborn to let us know about this trouble so we can improve the experience of playing the game.

While we do appreciate that you have brought our attention to the trouble you experienced, the amount of information provided is insufficient for us to conduct an investigation into the cause of the trouble and how we can resolve it. To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. We are certainly not going to require strict adherence to the templates, but they do help show the information we find important for those reports in an easy to fill out format. As long as the information is provided, however, feel free to use the format that feels most comfortable and informative to you.

We are looking forward to getting more information from you so we can look into this error and try to resolve it. Thank you for taking the time to provide more information about this error, and thank you for playing FINAL FANTASY XIV: A Realm Reborn.