When companies like Square Enix - that is; large, established, well-known and well-liked - display such a failure to communicate readily with the people that are giving them money, it makes me question their dedication to the game.

I don't want immediate server transfers, even. What I want is a more open line of communication between developer and consumer, because the tone of the current news posts is nothing but cold and makes me feel quite unloved. Obviously I need to feel loved. ;P