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  1. #1
    Player
    Jute's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Jute Thunderclap
    World
    Excalibur
    Main Class
    Gladiator Lv 1

    What are the Procedure's for my refund

    I demand a refund. I was promised something in return of my $59.99. I received a game that will not allow me to play. Again I demand a refund, the promise from Square Enix has not been kept and I feel as though my rights are being broken. I don't know if this is the case because Square Enix is a Eastern Continent company, idk and I don't care. Hours of my life has been wasted due to this game and $60 that could've provided for my family or anything was stolen from me.
    (2)

  2. #2
    Player
    mycosynth's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Karlore Victor
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    Square had a typo... your payment was a donation so no refund however their Thanks for your generosity is some new trailers, few minutes of game play, your personal 1017 screensaver/background and the ability to watch the opening cinematics infinitely till your hearts content. Oh and an entitlement to numerous apologies....
    (3)

  3. #3
    Player
    Stryla's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Stryla Astral
    World
    Exodus
    Main Class
    Conjurer Lv 16
    This made me lol greatly. Thank you. I needed a laugh from the frustration of the 1017 monster.
    (0)

  4. #4
    Player
    Jute's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Jute Thunderclap
    World
    Excalibur
    Main Class
    Gladiator Lv 1
    Quote Originally Posted by mycosynth View Post
    Square had a typo... your payment was a donation so no refund however their Thanks for your generosity is some new trailers, few minutes of game play, your personal 1017 screensaver/background and the ability to watch the opening cinematics infinitely till your hearts content. Oh and an entitlement to numerous apologies....
    Yeap, I am contacting Sony now since I purchased mines on the PSN. They will be giving me a refund, I also will be filing a complaint against Square Enix.
    (1)

  5. #5
    Player
    Glason's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Buckwyster Glason
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 18
    1 Word: Chargebacks
    (1)

  6. #6
    Player
    Ryo_Teragoes's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Atrus Black
    World
    Gilgamesh
    Main Class
    Arcanist Lv 30
    Quote Originally Posted by Glason View Post
    1 Word: Chargebacks
    That will get him probably banned from the PSN, I would say let Sony customer support handle it, they've been good to me on many occasions.
    (0)

  7. #7
    Player
    klaud_litah's Avatar
    Join Date
    Aug 2013
    Location
    Portugal
    Posts
    133
    Character
    Miau Miau
    World
    Cerberus
    Main Class
    Pugilist Lv 54
    Quote Originally Posted by Jute View Post
    Yeap, I am contacting Sony now since I purchased mines on the PSN. They will be giving me a refund, I also will be filing a complaint against Square Enix.
    I dont think so...i contacted sony support by phone and they told me that its not their fault because the purchase was done with sucess.the service is on our consoles...its SE fault...because the game doesnt recognize the service
    (0)

  8. #8
    Player
    Gisela_Savage's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    11
    Character
    Gisela Savage
    World
    Cerberus
    Main Class
    Archer Lv 54
    I don't think I can see any more of these kind of threads.

    Don't be stupid; if you want to file an official complaint, send them a letter, or an e-mail. Don't do it on a forum. This is not the place. *facepalm*
    (0)

  9. #9
    Player
    Jute's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Jute Thunderclap
    World
    Excalibur
    Main Class
    Gladiator Lv 1
    Quote Originally Posted by Glason View Post
    1 Word: Chargebacks
    Yeap jump on the bandwagon and enjoy the ride of getting back at SE for this bs.
    (1)

  10. #10
    Player
    mycosynth's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Karlore Victor
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    18587907529...se number, gl getting through there too
    (0)

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