What fixes are going to be implemented for the overpopulated servers?

[benallen]

First off, I want to say that this is not a complaint, but rather a general inquiry.

I am curious as to what fixes are going to be implemented to help fix the general login issues that have been plaguing this game every evening during peak hours. Having a team to manually change the player limit on a server is not a sustainable fix for the long run. There are two main issues that need to be addressed: the number of servers, or an actual working queue system.

I understand that during a launch of any MMO, there will be a greater influx of users and they will gradually dwindle down over time, so upgrading hardware and adding more servers may be unnecessary in the long run.

Is there any work being done to fix the queuing system at the moment? Instead of mashing the login button over and over again to get the message "World is full - try again later", users would be much more receptive to waiting in a lineup to get in.

[Acrimonia]

Sadly you are asking a question that people have been asking since EA.

[Solitear]

First off, I want to say that this is not a complaint, but rather a general inquiry.

I am curious as to what fixes are going to be implemented to help fix the general login issues that have been plaguing this game every evening during peak hours. Having a team to manually change the player limit on a server is not a sustainable fix for the long run. There are two main issues that need to be addressed: the number of servers, or an actual working queue system.

I understand that during a launch of any MMO, there will be a greater influx of users and they will gradually dwindle down over time, so upgrading hardware and adding more servers may be unnecessary in the long run.

Is there any work being done to fix the queuing system at the moment? Instead of mashing the login button over and over again to get the message "World is full - try again later", users would be much more receptive to waiting in a lineup to get in.

Dude NA/EU be in dark for weeks or a month; sadly SE wants this game to fail.

[benallen]

Sadly you are asking a question that people have been asking since EA.

Oh I know, and their twitter account isn't of any help either. Saying "we're manually changing the amount of people who can log in" is discomforting. I'd rather a statement of whether or not they're upgrading the hardware to accommodate more players, or if they have a team working on a fix for a queue system.

[Ares_Nocturnal]

Oh I know, and their twitter account isn't of any help either. Saying "we're manually changing the amount of people who can log in" is discomforting. I'd rather a statement of whether or not they're upgrading the hardware to accommodate more players, or if they have a team working on a fix for a queue system.

They don't wish to accommodate NA/EU they just don't care. They're customer service it terrible and there lack of communication is spot on, they have shown little interest in addressing this issue. For the time being looks like we either can ride it out and hope for the best or just unplug and maybe try in another 6 months but either way it's not gonna look good in the reviews.

[Puggy]

Well, generally there is little reason to add more service and hire more people. A lot of players usually leave after their free time is up and you sit there with all that unneeded server power and under-occupied support employees.

I am surprised it is that bad though. I mean with the not so well start of the old XIV I assumed they would try to make "A Realm Reborn" as smooth as possible. But despite testing with a lot of people, they failed to deliver on the first day. And as it is with most things, your first impression counts.

[Remilia_Nightfall]

Don't worry, they're adding more servers.

In Japan.

[Johnearle99]

A little communication to the NA/EU playerbase about plans would be fantastic and calm alot of peoples worries I think.

[benallen]

A little communication to the NA/EU playerbase about plans would be fantastic and calm alot of peoples worries I think.

Exactly, this is all that I want. I'm on the verge of quitting because there has been such a lack of communication that it seems that their Public Relations team is incompetent. As much as I'd like to play with friends, I'm sure our time could be better spent with other things, rather than clicking login a million times to play for ten minutes before getting disconnected.

[Ex-SOLDIER]

WTH, japan gets more servers and NA/EU does not. Hell, we have more players combined than japan does, we should get the new servers.