CE Code from Amazon?

[Huntakinte]

I pre-ordered collector's edition from amazon as well and it's giving me the same error when i use the activation key. I did not play 1.0

[seraseth]

Then you might have to contact amazon to get a new code from them.

[Chark5b]

Wait if i have FFXIV: A Realm Reborn - Beta Test Windows(R) at mogstation does that mean that my account was set in 1.0? I never registered or played in 1.0.

[seraseth]

Wait if i have FFXIV: A Realm Reborn - Beta Test Windows(R) at mogstation does that mean that my account was set in 1.0? I never registered or played in 1.0.

Beta Test Windows(R) means you played in beta, not that you had a 1.0

There was a post somewhere that listed all the different listings and what they meant.

edit: http://forum.square-enix.com/ffxiv/t...Y-XIV-Licenses

[gamer3825]

do you have 2 tabs on your account a lot of us added a new service account instead of registering add windows service long thread on the forums about this issue http://forum.square-enix.com/ffxiv/t...ervice-account

[Chark5b]

No I only have 1 active service account.

[seraseth]

If you only have 1 service account and it's not a 1.0 and you're getting invalid code, then there's probably something wrong with the code. You should contact the store you got it from and tell them your code is wrong. I've heard a few people mention that customer support at amazon was pretty good, they got replacement pre-order codes right away.

[Chark5b]

I just got off the phone with them. They said that they have been getting alot of calls about that but the issue isn't on their side, they said to contact square enix support and ask them what's up with the key. If they say no the key is invalid the man who attended me left a note on my account so he told me to call back if they say it's invalid. Sadly square enix support is down atm.