I did not receive my Collector's Edition items..

[raphaSUPREME]

So within the last 2 weeks I had pre-ordered the digital download of Final Fantasy XIV CE through their official website. I even have proof that I purchased it, but yet I just got the standard edition items. Where are my 20 dollars worth of items? Is anyone on the same boat? Who and where do I contact to get this fixed?

[okejakej6]

Same here, After I registered my code from the CE on the mog station it says I have the standard edition of the game when it should be CE edition..........

[heavyarms2201]

i havent even got my CE code yet ?

[Tezeret]

i only got my pre-order code yet.

Doesn't say i have standard OR CE.

Just that i have 3 days remaining...

[heavyarms2201]

same here, apparently the code gets sent in game ... if it comes after those 3 dys i'm fucked ><

[TheGreatCowpie]

Check your spam folders guys, I saw on another site where someone's CE stuff got spammed and I checked mine just now and sure enough it was sitting right there.

[heavyarms2201]

checked, it still isnt there

[raphaSUPREME]

Awesome! It's on there, thanks very much.. but where do I put this code?

[Zdine]

you can put code in mog station, there is a bonus code button on account staus.

[Arathalion]

I got the code.

Mog Station says that the entered code is invalid.

Peachy, right?