I bought the digital download a few weeks ago.
Managed to get into beta 4, and early access no problem.
I did get a pre-order registration code emailed to me. used it on the account, and got my pre-order items. Mog hat, and cait sith doll.

I do NOT see anything about my CE edition items. Nor did i get a seperate email or additional codes!

I see TONS of people in game have theres! Furthmore....in mog station, it only shows alts i made on the japan servers. My main character on the NA server does not appear!

What is going on? Did i mess up, or is SE/digital river dropping the ball?

How do i get my items! Its bad enough that it takes me 4 hours of non stop clicking to log into my server...but to also get ripped off from my CE items....
I'm just about ready to give up....I took two days off work to play and couldn't log in. and now i feel like i wasted money on CE items i can't claim!