I was on hold for 3 hours yesterday and I dont want to call them back. I hope you guys can help me. I bought FFXIV CE in 2010, I played the free trial from the game but never payed for service. I played Beta for a while. Since I own FFXIV 1.0 I understand I should not have to purchase FFXIV ARR.
I went to https://secure.square-enix.com/accou...fxivshopacctop after I got this error message: No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn from the launcher, this morning 8/27/2013. I go to the website to register my FFXIV, it says it is already registered. I redownloaded the game client from http://www.finalfantasyxiv.com/playersdownload/na/ I get the same error message from the launcher.