Character deleted

[Spherax]

Out of curiosity, did you buy the standard or collector's edition? If the latter, did the items move over to your other service account or are they still on the other one?

I did not get the CE. BUT, the Preorder Items are still on the Account they're supposed to be, just the character has been "overwritten"

[Spherax]

Actually, the Accounts haven't been merged at all. They just deleted my character. Interesting.

[Johncue]

So, I've filled out the form to merge my 2 service accounts. I had a lvl 20 character on my Early Access/Beta one and a lvl 1 Conjurer on the RETAIL Service Account I made to try out if I could play. Now my lvl 20 Character has been deleted.

Is there any way to restore it?

Sorry to hear of your bad luck. Since you went through the support ticket process, I was wondering if you could tell me how long the process took? From the time you submitted your support ticket to the time they actually responded. I hope you can get your issue resolved. I feel your pain. I accidentally created a second account when applying my Early Access code. At least I learned my lesson, and hopefully I get it right when I go to apply my C.E. registration code.

[Spherax]

I turns out I am incredibly stupid. I didn't select the proper world my character was on. He still exists, but that leaves the problem of me having 2 service accounts now.

They haven't responded yet, neither have to responded to the form I filled out.