Ok, i did that, looked good, but its not showing my character(s). im 100% sure i logged onto the Mog using the same account/pass/security token i use to log onto the game.
so im not sure why its not showing my char?

Everything else seems ok. I only have 1 square windows account, and 1 character.. i use the same log in for both the loadstone/game/mogstation. ?