CE serial code works ok, bonus codes not working (invalid)

[Goofy_Gooba]

Hi all,
i'm from italy and i've bought (pre-order) the physical copy of the CE from a local online shop.

I've successfully activated the CE from mogstation with the serial that i've found in the box.
The online shop also gave me TWO bonus codes at the time of the order, the codes are five groups of character like this: XXXX-XXXX-XXXX-XXXX-XXXX

if i insert this codes in mogstation under the "bonus code" option it says "code is invalid".

i'm supposed to insert this codes in another box/place?

[blinkn]

I went to find my order and got an Unlock code and serial number under my CE. When i went to put in the unlock code on http://preorder.na.finalfantasyxiv.com it gave me a RAAE-xxxx-xxxx-xxxx code when i clicked next it said "The code's region is inapplicable."

Edit: I only have 1 username an password i've been using the whole time.

[Lemonaid]

I went to find my order and got an Unlock code and serial number under my CE. When i went to put in the unlock code on http://preorder.na.finalfantasyxiv.com it gave me a RAAE-xxxx-xxxx-xxxx code when i clicked next it said "The code's region is inapplicable."

same with me, have been trying every kinda option so far

[PsychicKoala]

I went to find my order and got an Unlock code and serial number under my CE. When i went to put in the unlock code on http://preorder.na.finalfantasyxiv.com it gave me a RAAE-xxxx-xxxx-xxxx code when i clicked next it said "The code's region is inapplicable."

Why are you putting it there, that;s for preorders. Use the mogstation.

[blinkn]

the mogstation does not have any options to put it there.

[PsychicKoala]

the mogstation does not have any options to put it there.

What code are you tying to put in and are you a 1.0 player?

[Goofy_Gooba]

What code are you tying to put in and are you a 1.0 player?

in my case, i'm not a 1.0 player and i'm trying to activate 2 bonus codes received from the online shop where i've ordered the CE, code are like this: RBWE XXXX XXXX XXXX XXXX

[blinkn]

the mog station only shows my jp server, not the character on balmung. only buttons i can press are add ps3/pc servers or cancel.

[PsychicKoala]

Typing in random codes without actually knowing what they're for is probably not a good idea.

[Goofy_Gooba]

Typing in random codes without actually knowing what they're for is probably not a good idea.

indeed

but if i put these codes in modstation under the option "bonus code" it says that code are invalid... so i can't really understand what i'm supposed to do with these two bonus code that the shop gave to me...