Thread: I figured it out guys!!! The issue with 1.0 players not being able to register codes.

Originally Posted by Kyouki

This is just not right. If they would have told everyone, really everyone that ordered ARR we would have gotten a mail. SE cannot relay on a single (or a few i dont know i have found only one) forumpost. And they cannot be sure that everyone that is going to play read all kind of forums or pages on facebook.

Even though i noticed this problem BEFORE i opened my CE... I feel sorry for all those ppl that have lost their money and i have nerver ran into a problem like this before in any other MMO. Where ever i decided to buy another/a different version i was able to simply upgrade it by using the code. Why isnt this possible with SE?

Who's to say it won't be? This problem only just reared it's head, I don't think SE expected people to buy the game again if they already owned it. Get enough people to complain about how they didn't have this information up front then maybe they will let you just use it as an upgrade code.

The simple fix for this is to add an option on the "Upgrade to Collector's Edition" for "I already have a code." and let you input it there, instead of having to pay another $20 for an automatic upgrade.

I honestly feel like the entire infrastructure for the game, including the account management, server techs and the people handling the backend are about 4 years old, and are communicating with each other and us in twinspeak.