This is ridiculous. Okay, so I appreciate that they put a forum thread up but come on... I ordered my copy of v1 for next to nothing when it was on sale, played it once and then shelved it as I didn't like it. That's going back about 2 years. I was aware that v1 users could upgrade to ARR for free but I wanted the digital CE items and so (like many here it seems) ordered that from a third party website only to now discover that I can't redeem the code, thus I have to choose between using my existing account that has my EA character and pre-order bonuses on or create a new account to obtain my CE items. Frustrating to say the least...

I can understand people defending Squeenix, believe me I want this game to succeed this time around as much as anyone but such a convoluted account system is sure to turn some people off and with the ongoing server issues I think it's understandable that people are worried.