Screenshots Not Saving

[SaiahBellflower]

Ever since the update, none of my screenshots have been saved.
I did not change the folder in anyway.

[Lienn]

I got this problem once too...also after patch 1.17...it just stopped working...the scroll lock sill removed UI for screenshot but the printscreen wasn't working.

[Xophious]

Greetings you two!

We apologize for any inconvenience the screenshot problem has caused. We'll gladly forward the concern to try and get it resolved. As the investigation continues, any updates will be posted within the forums when available. Thanks!

[Xophious]

Greetings again!

It seems as though screenshots should be able to be taken with no problem. They'll need just a little more information if you don't mind though!

Could you tell us what command you were using to take the screenshots and what folder you were looking through for the pictures?

Thanks!

[Reika]

Probably the only command their is, Hold Scroll lock + Press Printscreen. All the screen shots i took after patch saved as well. If you tried to do it during a cutscene during a story or class quest tho, it wont work. It has always been that way however..