Error 1016: Character Data Appears to be Corrupt (Ongoing for over 50 hours)

[Nuvas]

Hello,

I contacted customer support who said they could not help me and told me to contact a GM in game who told me they could not help me and that I should post a bug report here. I hope that here I will finally be able to get some assistance.

The short story is that during Early Access on Saturday the 24th I was disconnected in Limsa Lominsa while using an Aetheryte crystal to teleport from Hawker's Alley to the Aftcastle. I believe the error I received was 90000 at the time, followed by error 10102 until an emergency maintenance was started. Afterwards and ever since I have only ever received error 1016 except for the times when I occasionally get the 1017 error due to login limitations. As mentioned above I have been getting this error for well over 50 hours and no amount of emergency maintenances has been able to resolve my issue.

I am able to log onto an alternate character I have made on Hyperion for attempted communication with the GM staff, I can log onto other characters on other servers, only my main character Avelle Asteria suffers from this problem. I have also tried to log into Avelle using a different computer altogether.

Attached is an image of the issue below followed by bug details:



Time: August 24, around 7pm EST through the present
Frequency: Every login attempt
World name: Hyperion
Character name: Avelle Asteria
NPC name: n/a
Monster name: n/a
Class/Level: 33 Armorer
Party or solo: solo
In-game time: unknown
Area and coordinates: Limsa Lominsa when using an Aetheryte crystal to teleport between Hawker's Alley and the Aftcastle, intended destination was Armorer's guild.
Steps:
1. Had just finished crafting in Hawker's Alley
2. Ran to Aetheryte crystal in Hawker's Alley
3. Selected the Aftcastle as the destination
4. Suddenly disconnected, not 100% sure but recall error being 90000
5. Error 10102 every attempt after until emergency maintenance
6. After emergency maintenance concluded error 1016 ever since

Connection Specs
- Type of internet connection/provider: Time Warner Cable
- Modem maker/model number: Ubee Interactive Corp, Part No: DVW3201B

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 05/07/12 10:52:00 Ver: 34.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16351.141MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16349.324MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 14.463GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 931.330GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 103.775GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 580
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 580
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3019.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1076.500 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 580
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 580
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3019.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1076.500 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Sennheiser 3D G4ME1)
SYSTEM_SOUND_DEVICE_ID {F967870D-5BA5-4F86-9FD0-98C56487BA3C}
SYSTEM_SOUND_DEVICE_NAME cm11264.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0008.2142
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/23/2010 3:14:00 AM
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {251EF23A-C58B-42CE-9A3F-E3011345F4C9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2012 10:29:04 PM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {71E132F1-788B-4DFD-9157-2A58EFD28FCA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2012 10:29:04 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BC7635D7-6F32-4BF9-B9F4-883064C78625}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2012 10:29:04 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CF6940A0-16EC-11E1-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {705D8660-179C-11E1-8002444553540000}
SYSTEM_INPUT_NAME Virtual HID Minidriver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {705E22A0-179C-11E1-8005444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {39120550-0CF5-11E3-8001444553540000}
SYSTEM_INPUT_NAME Sennheiser 3D G4ME1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CF6940A0-16EC-11E1-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CF6967B0-16EC-11E1-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: Microsoft
Gamepad Model Name: Wired Xbox 360 USB Controller
Gamepad Part Number: Unknown

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